Shipping
Our products are shipped within 2-3 Days upon payment using the following carriers: Hrvatska pošta (Croatian Post). You can track your shipment on https://www.posta.hr/en/track-trace-track-your-item/6621?broj=
Currently we are offering free shipping worldwide.
Returns
Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please use the contact form for returns.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@rehlein-vapes.com.